Careers

 
CAREER OPPORTUNITIES

Dick’s Edinburgh first opened its doors in Stockbridge in October 2012, born from a passion for well manufactured, beautifully made goods. Now, over twelve years later, our shop is one of the UK’s most highly regarded multi-brand stockists of men’s and women’s clothing, accessories, and home goods, offering a carefully curated selection of brands from across the world, all of which highlight exceptional craftsmanship and design.

We are currently seeking an experienced and enthusiastic Sales Associate to join our tight-knit team, providing the exceptional levels of sales advice and customer service that set us apart. With a passion for high-end fashion and design and a desire to learn more about our brands, the right person will understand just how to make the most out of each interaction, offering an elevated customer journey.

JOB DETAILS 

Job Title: Sales Associate

Job Type: Permanent, Full Time

Location: 3 North West Circus Place, Edinburgh

Salary: Depending on skills and experience

Report to: Store Manager

Key Responsibilities 

Sales

At Dick’s we are genuinely passionate about the products we sell. As Sales Associate, your key priority will be to maintain our high standards of service, sharing the stories behind the brands in stock and making a real connection with customers at every opportunity. The shop floor is where new and returning customers have an opportunity to see, feel, and hear what our shop is all about, and you’ll be at the heart of it.

Customer Service

As a customer-focussed retail business, we have an eye for detail and take pride in our friendly, efficient and knowledgeable service. You will offer a high level of support across all channels, whether guiding our customers through the latest season’s collections, processing online orders, or responding to emails in a timely fashion.

Visual Standards

Our carefully curated shop floor has cemented our reputation as one of the UK’s foremost independent menswear and womenswear retailers, so you will ensure that all products are regularly replenished and perfectly presented, and that our stock room and back of house space is maintained to the same exacting standards.

Person Specification 

Required Skill and Experience

The ideal candidate will have experience in a similar role, preferably within a high-end retail environment. With excellent interpersonal skills and formidable attention to detail, you will thrive on the shop floor, providing insight into the products we sell, and building lasting customer relationships. Above all, you will be friendly, approachable and enthusiastic, with a love for simple, beautiful and well-made goods. If this sounds like you, we’d love to find out more.

Additional Information

Job fulfilment, an enjoyable workplace, and positive colleague relationships are all deeply rooted in the Dick’s brand ethos, so we offer a 28-day holiday allowance pro-rata, Nest Pension Scheme and a generous employee discount. Our business hours are 10:00am to 6.00pm.

If you are interested in applying for this role at Dick's, please send a cover letter and cv to joe@dicks-edinburgh.co.uk